Know every customer
One record: service history, purchases, preferences, providers — and how the relationship is changing.
Know who they are
Charlotte / Houston
21:9 · CAM 01
Built inside real shops
Know your customers. Keep them coming back. Build a business that grows beyond you.
Razored is the customer intelligence and business platform for barbershops, hair salons, and nail studios. Most platforms help you manage the visit. Razored helps you understand the customer behind it.
15
Shops in our operating network4yrs
Listening before launch150
Owners, professionals & clients consulted
Built for
Customer knowledge that grows with every visit
Know. Retain. Grow.
Retain more customers
When their preferred provider is unavailable, match them with another qualified professional — instead of losing the appointment.
Keep them connected
Grow the relationship
See which services bring people back, which professionals retain best, and where capacity goes unused.
Turn knowledge into growth
Built for all three
The core platform — booking, customer records, payments, retail, payouts, reporting — runs all three today. Each industry also has its own realities, and the roadmap addresses them directly.
Barbershops. Hair salons. Nail studios.
Barbershops
Where Razored was built
Live today- Walk-in queue and overflow
- Skill-based provider matching
- Recurring appointments and cut cycles
- Commission, booth rent & payouts
Hair salons
The core is ready. More is coming.
Live today- Products used with services
- Color and service history per customer
- Multi-service appointments
- Double booking during processing time
- Service deposits
- Deeper back-bar inventory
Nail studios
Built into the same record
Live today- Nail preferences and service history
- Retail attached to the visit
- Provider matching by specialty
- Service deposits
- Design and consultation history
One platform. One customer record.
Every part of the business teaches you something about the customer.
Booking & calendar
What they book, when they visit, and when patterns change.
Live
Walk-ins & waitlists
Walk-ins become customer records, not anonymous transactions.
Live
Point of sale & payments
Every dollar connected to the customer and visit that generated it. Razored Pay is powered by 
.
Live · Powered by Stripe
Retail & inventory
What they purchased and what they may need again.
Live
Notes & preferences
The details that make customers feel remembered.
Live
Provider skills & matching
Match customers to professionals by skill, availability, and preference.
Live
Reporting & insights
Retention, provider performance, spending, and capacity — not just revenue.
Live
Multi-location management
One customer relationship across every chair and location.
Live
AI that supports the human relationship
AI should help you remember the customer — not replace the connection.
Razored Memory
AI Brief · visits, preferences & booking notes
PreferencesCurly, long — natural, no specific style. Skin fade, tight on the sides.
UpsellAsked about hair colour. Buys matte pomade every ~6 weeks.
ConversationBooking note: “running late, coming from work” — offer the 8am chair.
Smart Rebook — due for a cut around Mon, Jun 22
21-day cut cycle · last visit 18 days ago
High confidenceSend reminder
Powered by Razored Memory · Shipping 2026
We did not need another calendar. We needed to understand our customers.Edmund Washington & Tracey Washington · Co-Founders, Razored Technologies. No Grease franchisees and multi-location operators.
Be early
Your best customer relationships should not live only in your head.
Know your customers better. Keep more of them. Build a business that can grow beyond you.